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The importance of getting it right

Our hands-on approach with a clear focus on client care and our genuine understanding of them, their needs and objectives. See how we've helped some of our clients protect their futures.

Case studies

The Challenge

Frank had always assumed that he’d be able to look after the finances of his frail mother, Grace, if she became unable to do so herself. However, Grace has been deemed to be mentally incapable and, therefore, a Lasting Power of Attorney could not be sought.

Frank had to apply to the Office of the Public Guardian for the only alternative, which was the appointment of himself as a Deputy. The process was lengthy and time-consuming and meant that her estate was frozen for many months, despite all the funds being in place for her care, transport, medical expenses and support. Eventually, Frank was appointed a Deputy for which he had to pay an application fee and ongoing annual fees. To compound the matter, Frank had to suffer the indignity of regular statutory checks to prove that he was looking after his mother appropriately.

The Solution

Whilst we were unable to help Frank with respect to his mother, we have been able to help Frank. He said: “If only we’d arranged an LPA when she was healthy. All this distress, expense and worry could have been avoided.

The Results

Frank is covered by an LPA so that if the worst happens to him, no-one else in my family will have to go through what they have endured with his mother’s case.


Other stories

Don't take our word for it

What a great service!! Can’t recommend enough!! They completely took the stress out of mortgage hunting and helped us in getting the right mortgage for our new home. We will be using them for other financial advice next!! Thanks guys.

Mr Makein, Abergavenny

I had an appointment with Geraint to discuss my pension options. He was brilliant, he explained the process to me in a way that I could understand. He also suggested what option would be best for me taking my circumstances into account.

Mr Vaughan, Newport

My accountant introduced me to you when I was having difficulty getting a mortgage. You stood out as you were confident you would get me a mortgage offer. Confidence can often be seen as arrogance but I felt yours came on the back of your in depth knowledge of the market. You proved me right. Despite the fact that I am self-employed with a variable income you came up with the goods. I was pleasantly surprised when you phoned to say you had secured a mortgage offer.

Mr and Mrs T Morgan, Sully

Very knowledgable, helpful and friendly staff. Got us our first mortgage at a very good rate. Couldn’t have done it without them.

Mrs Wilkins, Llandaff

First class service from these guys. Geraint and the team went above and beyond to find the perfect mortgage for myself and I couldn’t be happier.

Mr Hancock, Cardiff

What we most value is the combination of your down-to-earth personality, your knowledge and what we would call your ‘honest eyes’. You always show you have our best interests at the front of your mind, offering advice but never forcing us to do things. You are easily accessible and generous with your time to bounce ideas that help us decide what to do.

Mike and Sarah, Cardiff

From day one, you have taken the time to get to know me as well as my finances and goals. It’s delightful to be looked after as a person when so many companies these days just view me as another number. Your refreshing approach makes our regular meetings interesting whilst ensuring my finances are on track to achieve my plans. I have added two properties to my small portfolio, arranged two low rate mortgages and have organised my finances and pension so I can retire sooner than I thought possible. All this and I only contacted you for a mortgage!

Carol, Llandaff

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